Alison Richardson

Alison wouldn’t mind us saying she’s one of the old guard at The Black Swan, having been working at the hotel in one capacity or another for almost 30 years.

Starting as a Saturday girl in 1977, she took up a full time post as a chamber maid in 1980, and then moved on to become an Assistant Head Housekeeper. Alison married a local man, Andrew in 1986, and then sadly left the hotel in 1987 after she was enticed to work in York at the then Crest Hotel as an Assistant Head Housekeeper with her sister who was the then Head Housekeeper. With the arrival of her daughter Holly in 1993, Alison took four years off and then returned to the position of Head Housekeeper at the Black Swan.

Though Alison’s association with the hotel is 30 years, she still has a long way to go to catch her mother, Jean who also works at the Black Swan, as Jean has been here for over 55 years and is still going strong! Alison’s daughter Holly also now works part time in the Tearoom making up three generations of the same family working at the Black Swan.

In Alison’s spare time, the whole family including Woody the dog, enjoy going off to VW Festivals in Valerie their campervan!

Alison was recently a finalist for Head Housekeeper of the year in the 2018 AA Hospitality Awards! We are all very proud of her achievements!

Black Swan Moments

Once again a most enjoyable stay, great food, service and lovely room. Love this place. Thanks, we will be back.