Meet the Team

Lis Rickleton

Hotel Manager
Lis has become a big part of The Black Swan after joining us in September 2017.


Alison Richardson

Head Housekeeper
Alison wouldn’t mind us saying she’s one of the old guard at The Black Swan having worked at the hotel for over 40 years.


Sue Barker

Executive Assistant
Like many of The Black Swan’s long serving team, Sue joined us on the “glorious 12th” August 1991.


Nicola Bolden

Wedding Co-ordinator
This is Nicola's perfect job, which in her own words ‘she absolutely loves’ and has found her true vocation!

Lisa Kozakova

Revenue Manager
Lisa joined The Black Swan team after working at our sister hotel for 6 years. Now working across the two, luckily she is a lover of spreadsheets.