Hannah Macartney

Hannah joined The Black Swan team in September 2014 after working in the hospitality trade for the past 12 years. Hannah moved to North Yorkshire eight years ago and has worked in numerous roles including Sales & Marketing, Reception and Bar. Her customer service skills are second to none making Hannah the perfect person to lead the Reception team with her big smile and a heartfelt laugh.

The Black Swan Hotel holds a special place in Hannah’s heart as this is where her new husband proposed to her over afternoon tea in the Tudor Lounge. What a gorgeous story!