Meet the Team

There aren’t many hotels that can claim what The Black Swan can claim. Between just 6 long serving members of staff they’ve collectively clocked up over 200 years of service.


Alan O'Kane

Head Chef
Alan’s early career years were spent in London, initially at The Savoy, and later at The Capital, where his classical culinary skills were honed


Andrew Allen

Financial Controller
Andrew arrived at The Black Swan in June 1991 as the Hotel Accountant and has just completed 25 years continuous service


Alison Richardson

Head Housekeeper
Alison wouldn’t mind us saying she’s one of the old guard at The Black Swan having worked at the hotel for almost 30 years


Hannah Macartney

Reception Manager
Hannah's customer service skills make her the perfect person to lead the Reception team with her big smile and a heartfelt laugh


Sue Barker

Executive Assistant
Like many of the Black Swan’s long serving team, Sue joined the Black Swan on the “glorious 12th” August 1991


Nicola Bolden

Wedding Co-ordinator
This is Nicola's perfect job which in her own words ‘she absolutely loves’ and has found her true vocation!

Liz Goldstein

Finance Manager
New to the team and the hospitality industry Liz brings a wealth of experience and is looking forward to the challenge!